Schlumberger: Worldwide Information Technology Partner

The IT project encompassed the delivery of the information systems, internet and telecommunications solutions and equipment necessary to run the Olympic Games.

Building a Digital City

Technical Overview

As the official Worldwide Information Technology partner, SchlumbergerSema was responsible for the coordination and the supervision of the information technology suppliers. In addition, SchlumbergerSema was responsible for developing, implementing and running key information systems for the Games including: Games management, Info diffusion and operations management. For the Salt Lake City 2002 Winter Games, our "client" was the Salt Lake Organizing Committee (SLOC) that was responsible for delivering these Olympic Games.

Systems Integration

SchlumbergerSema was the information services "prime contractor" and had overall responsibility for the planning and control, quality assurance, project management, design, development, implementation, testing, and operation of the 2002 information services solution.

Systems Management

SchlumbergerSema was responsible for the management of all SLOC data centers and staging areas including:

• the Information Technology Center (ITC) where all information services operations were managed during the test events and Games;
• the SLOC integration lab where all applications were installed, integrated, and tested in preparation for deployment to the venues;
• the PC factory where all computer hardware was staged and configured in preparation for the Games;
• and the information services central and venue helpdesks.

Games Management Systems (GMS)

SchlumbergerSema was responsible for the design and development of most Olympic applications, including Games Management Systems. These applications were used to support Games planning and operations and include accreditation, transportation, accommodations, arrivals and departures, medical encounters, sports entries and qualifications, Olympic village planning, and protocol. These Games Management Systems developed by SchlumbergerSema have been used in previous Olympic Games, notably in Barcelona and Sydney.

Info Diffusion Systems

SchlumbergerSema also delivered this suite of online applications used by the press and broadcasters, athletes and officials, and other accredited visitors to the Games. Info Diffusion Systems included:

• Info 2002, an intranet application used by accredited visitors to access results data, transportation schedules, athlete biographies, medal counts, weather reports, and other Games information
• Commentator Information System, a browser-based application designed for broadcasters to retrieve real-time results information from a touchscreen
• Central Repository and Print Distribution, a centralized database of Games and results data used to disseminate online and printed information to the Internet, Info 2002, and other SLOC information systems and users
• Internet Business & Production: SchlumbergerSema provided the games web site (www.saltlake2002.com) with a variety of Games and results information from the competition venues.
  

An Event of Epic Proportions

Technology Facts and Figures

15     Technology providers (SchlumbergerSema, Panasonic, Samsung, Xerox, Kodak, Seiko, Gateway, Wige Mic, Ikano, Sun Microsystems, Nova, AT&T, Qwest, Lucent and MSNBC) 32,000   Fibermiles of Optical Fiber Cable 14,200   Desktop Phones 10,000   Cellular and PCS Phones 7,000   Two-way radios 1,000   nearly 1000 "Info 2002" virtual information kiosks 5,000   Workstations and Laptops 40   Venues -- including 10 sporting venues, the Olympic Village, the Main Media Center and non-competition venues, such as hotels for athletes and officials 1,350   IT team members at games time, including IT professionals and volunteers 1,850   Fax Machines and Copiers 1,210   Printers 300   Computer Servers 145   UNIX boxes $300m   $300 million total SLOC budget in value-in-kind and cash for 2002 games IT project 3.5m   3.5 million lines of code 200,000   Pages a day - a total of 23.5Gbytes of data - downloaded from the Info2002 intranet kiosks 1,450   Hours of real-time data delivery via the Commentator Information System 5   Key IT-related facilities: 2 Games Data Centers, the ITC (Information Technology Center) mission control facility, PC Factory and Test Lab 89,000   Accreditations for security clearance and venue access 300   SchlumbergerSema people from around the world on staff (150 in Salt Lake City and 150 in Barcelona at games time) 3   years preparation time leading up to the 2002 Winter Olympic Games - more than 100,000 man hours of effort 1   one chance to get it right